Improving health care access for those with limited incomes and resources is fundamental to Kaiser Permanente’s mission. Our Medical Financial Assistance program (MFA) helps low-income, uninsured, and underserved patients receive access to care. The program provides temporary financial assistance or free care to patients who receive health care services from our providers, regardless of whether they have health coverage or are uninsured. The MFA program is one of the most generous in the health care industry and is available to those patients in greatest need.
The MFA program covers emergency and medically necessary health care services, pharmacy services and products, and medical supplies provided at Kaiser Permanente facilities (i.e. hospitals, medical centers, and medical office buildings), at Kaiser Permanente outpatient pharmacies, or by Kaiser Permanente providers. Services that are not considered emergent or medically necessary as determined by a Kaiser Permanente provider include, but are not limited to cosmetic surgery or services, infertility treatments, retail medical supplies, surrogacy services, and services related to third party liability, or workers’ compensation cases.
Please note, the MFA program is not a form of health insurance and can’t be used to subsidize premiums. For one example of how the program works, view this video story about the Simmons family, which received medical financial assistance after one parent and one of two children were diagnosed with Type 1 Diabetes.
To learn more about the MFA program and how to enroll, please see the program qualifications and contacts information for the Kaiser Permanente region where you live:
If you don’t have health care coverage and would like more information, visit healthcare.gov or call 1-800-318-2596.
This may be a hard time for you financially. If you need help paying for needs other than health care, there are community resources and programs that can help. For more information on programs that may save you money, visit myadvocatehelps.com. Examples include: